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re: “Class X moves online”… a journey in change management

Change Curve

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Today I wrote up an addendum to the course schedule and syllabus of one of my in-person 300-level classes that relies on computer lab use every class session, team projects, and face-to-face meet-ups with outside consultants.

Can the interactivity, engagement, and hands-on aspects of this class be moved to an online environment without disruption? No. It cannot. But can it be adjusted, retooled, and re-thought? Yes. It can.

So in my humble opinion, we are actively dealing with The Change Curve with these students (and ourselves on top of it). There are several reputable sources that cover this topic, but for this piece, I chose a reference from University of Sussex.

Image source: University of Sussex, n.d.

According to this particular source, The Change Curve (derived from the work of Elisabeth Kubler-Ross), “identifies the 7 typical stages people go through when faced with change.” With my WSU-student-centric narrative and interpretation woven in, these include:

So as I wrote this addendum for my 300-level course, I considered the mindset of my students today. Right now they are somewhere around stage 4 or 5. That means they are hanging out somewhere between bargaining and confusion. That’s a tough place to be because it feels unsettled, un-grounded, and ambiguous.

After my initial contact with them upon the notice from WSU that we are moving all in-person classes to the online format, I created a formal addendum to the course syllabus and course schedule with the following general outline:

For the next few days, students will predominantly disengage. They will take some time to breathe and re-set. Faculty, on the other hand, will be frantically adjusting their in-person curriculum to an online format. So reality will start to hit for students around March 21-22. March 23 is when Stage 5 will really show some true colors and it may take a week or so to move them to Stage 6.

Stay strong dear faculty and administrators. We will get through this. Do your best to be transparent, responsive, and organized. Don’t over-complicate and work with what you have. I have so much faith in our overall success. #GoCougs


This post is part of Rebecca L. Cooney’s Online Teaching Tips series. Check out more tips in the “Online Teaching Tips” category.

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